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技術(shù)支持
technical support
專注專業(yè) 體外診斷
Focus on professional in vitro diagnosis
保修期限及售后服務(wù)
三.在要求提供保修服務(wù)或需相關(guān)資料時(shí),請(qǐng)直接以電話、電報(bào)、信函、傳真的形式與我公司技術(shù)服務(wù)中心聯(lián)系;如與其他人員或部門聯(lián)系,有發(fā)生信息傳遞中斷的可能,會(huì)直接影響您的正常使用及我們維修服務(wù)的速度。
Warranty period and After-sales Service
1. We assure our customers that we will provide one-year warranty for the whole machine and its accessories (except fragile parts and consumables) from the date of installation. Our company will not provide free warranty service for the following reasons: 1. Unauthorized disassembly, modification of the instrument caused by the failure. 2. In the use, handling the process of inadvertent beating, falling and caused by the failure. 3. Failure due to lack of proper maintenance or failure to meet environmental use requirements. 4. Failure due to incorrect operation as required by the operation manual. 5. Damage to instruments and accessories caused by human activities. 6. Failure caused by self-repair without our company's permission. Kill. Caused by an unstable local voltage. 8. Loss or damage caused by external causes, such as lightning strike, fire, earthquake, theft, misuse or abuse of the fault or damage, etc. . 9. Damage caused by other equipment or by connecting other equipment without authorization. 10. Loss, damage or injury caused by delay in service request, etc. . Please contact our technical service center directly by telephone, Telegraph, letter or fax when you request Warranty Service or need related information. If you contact other personnel or departments, there is a possibility of interruption of information transmission, will directly affect your normal use and the speed of our maintenance services.